Software Engineer Stf

Job Summary: Troubleshoots, analyzes, root cause analysis and provides solution to production issues. Plans, conducts, and coordinates software development activities. Designs, develops, documents, tests, and debugs software that contains logical and mathematical solutions to business/mission problems or questions in computer language for solutions by means of data processing equipment. Applies the appropriate standards, processes, procedures, and tools throughout the development life cycle. Applies knowledge of computer hardware and software, subject matter to be programmed in business/mission applications, information processing techniques used, and information gathered from system users to develop software. Corrects program errors, prepares operating instructions, compiles documentation of program development, and analyzes system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming techniques, and controls. Ensures software standards are met. Essential Duties and Responsibilities: Assist all customers and provide production support for all designs related with application Coordinate with IT groups and business users and ensure effective application services to ensure reliability of all applications Coordinate with various teams and raise support ticket for all issues, analyze root cause and assist in efficient resolution of all production issues. Monitor and provide support to all production issues and provide expert knowledge. Monitor all alerts and escalate all issues for all procedures and systems. Maintain logs of all issues and ensure resolutions. Main duties: troubleshoot issues, contribute to production development, assist users, prepare technical documentation and suggest improvments Design and develop web based and desktop applications through collaboration of user design specifications, user stories and Business Requirements Document (BRD) Consult with users, product marketing and product management to determine software/system functionality and scope of technical specification document (TSD) Architect and design state of the art solutions Assemble reusable class libraries and web services Provide expert advice and consulting in maintenance and enhancement of existing code within high transaction volume / highly availability environment Unit test developed code Code deployment as required and compilation of deployment guide for promotion of code from Dev , QA, Training and Production environments Assume development lead role for large projects Use discretion and expert judgment to establish level of effort for development activities Identify development tasks and track progress against project plans utilizing TFS or other SDLC management tools Assess new technologies relevant to company business, evaluate benefits and outline presentation of new innovations to meet business objectives Partner with Product Marketing, Product Management, Developers, DBAs, Configuration Management and QA team Other projects and duties as assigned Competencies: Strong troubleshooting skills on production environment Strong analytical skills on root cause analysis and provide solutions to production issues Able to work extended hours to handle production support Experience of tools that can be used in production to detect the root cause. Ability to work effectively in a team environment Ability to switch between priorities quickly without affecting quality or performance Excellent communication skills both written and verbal Superior customer service skills Ability to work with minimal supervision Ability to lead projects and development activities across product-lines Working knowledge of development methodologies (e.g. Agile, CMMI) Knowledgeable in service oriented architecture Proficient in object oriented design and development Must be knowledgeable of SDLC processes and tools (e.g. Microsoft Team Foundation) Education and/or Experience: 5 years of production supportexperience, problem-solving skills, technical expertise, customer service, attention to detail and multitasking. Bachelor's degree from an accredited college in a related discipline (Computer Science Preferred) 9 to 14 years of professional experience Experience developing with one or more of ASP, ASP.Net, VB6, VB Scripting, COM+, C#, Windows Applications, HTML, XML, XSLT and JavaScript Explicit experience developing with .Net technologies using C#, Bootstrap, JQuery and ASP.Net MVC is required. Experience with AngularJS and HTML5 is a plus. Must possess proven experience of developing of n-tier applications including Web applications, windows applications, web services, and integration with 3rd party products and developing re-usable class libraries. Development experience utilizing PL-SQL. T-SQL experience is a plus. Experience with Oracle Forms and Reports programming a plus   This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time. QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and  protected veteran status Qualifications Skills Preferred Customer Service Expert Interpersonal Advanced Verbal Communication Expert Written Communication Expert Behaviors Preferred Leader:Inspires teammates to follow them Team Player:Works well as a member of a group Detail Oriented:Capable of carrying out a given task with all details necessary to get the task done well Dedicated:Devoted to a task or purpose with loyalty or integrity Motivations Preferred Work-Life Balance:Inspired to perform well by having ample time to pursue work and interests outside of work Growth Opportunities:Inspired to perform well by the chance to take on more responsibility Flexibility:Inspired to perform well when granted the ability to set your own schedule and goals Self-Starter:Inspired to perform without outside help Education Required Bachelors or better. Experience Required 9-14 years:Relevant Professional Computer Software Development Experience Preferred 5 years:Production supportexperience, problem-solving skills, technical expertise, customer service, attention to detail and multitasking.
Salary Range: NA
Minimum Qualification
8 - 10 years

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