Account Recovery Manager

Christian Community Credit Union is seeking an Account Recovery Manager. The successful candidate's primary focus will be to manage account recovery staff and processes of commercial loan collections in order to minimize loss and maintain delinquency ratios according to current Credit Union goals. We are one of the largest credit unions serving the Christian community. The Credit Union is a full-service financial institution that focuses on people, not profits. The Account Recovery Manager will organize and direct policies, and objectives in the account recovery area. Seek opportunities to increase department efficiencies and ensure policies and procedures are compliant with applicable laws and regulations. Participate in various projects within the Ministry Development Group. Provide accurate and timely delinquent loan reports for use by Accounting and CCCU leadership.
HOURS: Full-Time, Monday Friday, 8:00am to 6:00pm (Exempt Status)
Bachelor's Degree required
Minimum of five years' experience in commercial lending & collections field (or related area) required
Knowledge of State and Federal Regulations pertaining to the area of collections required
Proficient with word processing (Word preferred), spreadsheets (Excel preferred), and presentation software (PowerPoint preferred)
Knowledge of Title Insurance issues
Willing to attend classes, as needed, for real estate lending/collections
Ability to work under pressure, independently and take initiative to complete assignments
Ability to deal effectively with multiple tasks and interruptions
Ability to prioritize the workload
Good organizational skills
Empathetic and able to solve problems
Ability to follow procedures and keep up-to-date with changes
Analytical and interpretive skills
Strong attention to detail
Effective telephone and communication skills
Good math aptitude
Selected candidates will be tested on the following skills: Basic Math, Microsoft Excel (advanced level), Microsoft Word, Written Communication & ability to lift 25 lbs.

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